Shipping policy

Shipping Policy

Thank you for shopping with Opuluxe. Below you’ll find important information regarding our shipping process and delivery times.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after payment is confirmed.

Once your order has been shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times vary based on your location:

United States: 3–7 business days

Canada: 6–12 business days

United Kingdom & Europe: 6–12 business days

Australia: 6–12 business days

International: 6–12 business days

Please note that shipping times are estimates and may be affected by customs clearance, carrier delays, or high-demand periods.

Shipping Costs

Shipping fees (if applicable) are calculated at checkout and are non-refundable unless the order is canceled before shipment or an error occurs on our part.

Customs & Duties

International orders may be subject to customs duties, taxes, or import fees imposed by your local government. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

Incorrect Address

Please ensure that your shipping address is accurate at checkout. Opuluxe is not responsible for orders delivered to incorrect addresses provided by the customer.

Lost or Delayed Packages

If your package is delayed or marked as delivered but not received, please contact our support team at opuluxebeautycare@yahoo.com. We will assist you in locating your order, though Opuluxe is not responsible for carrier-related delays.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the issue so we can assist you promptly.

Contact Us

If you have any questions regarding shipping, feel free to reach out to us at opuluxebeautycare@yahoo.com.

Thank you for choosing Opuluxe.